Haven Hotel, Poole ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

161 Banks Road, Poole, United Kingdom, BH137QL

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

27 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Deluxe Double Room

Max:

2 persons

27 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Deluxe Double Room Sea View

Max:

2 persons

41 m²

Bed options:

1 Double bed

Sea view

Heating

Bathtub

room details

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Getting around

A list of all available modes of transport

City Centre

Poole 4.6 km

Airports

Bournemouth (BOH) 18.7 km

Southampton (SOU) 62.2 km

Bus

Bus stop 4.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Paid parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Plunge pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Sun loungers
Sun terrace
Sauna
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage

Room features

Heating
Terrace
Tea and coffee facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

161 Banks Road, Poole, United Kingdom, BH137QL

Map view

street view

161 Banks Road, Poole, United Kingdom, BH137QL

City landmarks

Beach

Sandbanks Beach

1.2 km

Castle

Brownsea Castle

1.3 km

Island

Brownsea Island

2.1 km

Brownsea Island Nature Reserve

1.2 km

St Nicolas

610 m

S W Coast Path

Shell Bay

770 m

Island

Brownsea Island Scout camp

2.2 km

Church

Church of Saint Mary

1.2 km

Garden

Compton Acres

3.0 km

Nature reserve

DWT Brownsea Nature Reserve

1.2 km

Bramble Bush Bay

1.3 km

Sandbanks

1.5 km

Beach

A Beach in Studland

2.1 km

Beach

Knoll Beach Studland

1.9 km

Beach

Bournemouth Beach

6.2 km

Nearby

Guglielmo Marconi

70 m

Sandbanks Ferry Terminal

150 m

South West Coast Path Endmarker

600 m

Restaurants

Boatyard Cafe Bar

970 m

30-32 Panorama Road Sandbanks

Sandbanks Yacht Co

1.0 km

30-32 Panorama Road Sandbanks

Caff Breakfast Kitchen

940 m

6 Banks Road

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

6.8/10

Nice

Rooms

6.0

Location

8.0

Service

6.0

Dining

7.0

3.5/5 based on 2087 reviews

#7 of 13 hotels in Poole based on Tripadvisor

Stuart

United Kingdom, June 2023

6.2/10

I was a bit disappointed with the room allocation as I specifically requested the ground floor and ended up on the second floor. The room felt cramped with minimal space around the bed, and the tired, lumpy mattress didn't make for a comfortable night's sleep. On the bright side, having complimentary drink, biscuits, and bottled water in the room was a nice touch, although for the price of £84, I expected better quality compared to Premier Inn.

Rooms

5.0

The room felt like a tight space with little room around the bed, and the bed itself was worn out and uncomfortable. However, the provided beverages and snacks were appreciated.

Service

6.0

The service could have been more attentive and efficient, especially during ordering where staff seemed distracted. However, the housekeeping and overall friendliness of the team were commendable.

Location

7.0

The location was superb for an easy trip to the beautiful Studland Beach, easily accessible via ferry.

Dining

7.0

The dining experience offered good food quality and service, but the layout for breakfast felt a bit chaotic with guests needing to go back and forth. A more relaxed setup would have been appreciated.

Facilities

6.0

Facilities needed some attention, especially in terms of maintenance and updates to keep up with the property's charm.

Oliver

United Kingdom, May 2023

7.0/10

The hotel was very clean, but the early morning noise from the TV woke me up, and it could use some modernization. Despite these, the hotel was excellent overall, with the only downside being noisy guests who lacked proper hotel etiquette.

Rooms

7.0

The rooms were very clean, but the noise from the TV at 6 am was disruptive. They could do with some modernization, and the fridge was not very cold, but apart from that, everything else was excellent.

Service

5.0

The staff apologized, but I found it concerning when they said they were too busy to address an issue and then engaged with other guests immediately. The service could be better, especially in responding to guest needs promptly.

Location

8.0

The location was amazing with a beautiful view of the sea from the restaurant, just a few steps from the water. However, the noise from nearby extractor units prevented me from opening the windows, impacting the overall experience.

Dining

7.0

The dining experience could have been more interesting, but the food was plentiful and hot. Some items were at an extra cost, but overall the range of food was good.

Facilities

8.0

The facilities were lovely, with free beds, a warm swimming pool, and a nice indoor pool. However, the absence of nearby bars and shops was a drawback.

Max

United Kingdom, April 2023

7.0/10

My stay at the hotel had its ups and downs. The sea view with a balcony was refreshing, but the noise from the air vents was a letdown. The room was very clean, but the furnishing was poor. The great location near the sea and ferry services made up for some of the shortcomings. The dining experience was a mix of excellence and letdowns.

Rooms

6.0

The room was very clean, but the furnishings and noise level were disappointing. I had to be moved to another room due to these issues.

Service

7.0

The staff were friendly and apologetic, trying to make things right. They could do with some sprucing up, but their helpfulness was appreciated.

Location

9.0

The location was amazing with beautiful sea views and easy access to ferry services, beaches, and bird-watching spots. Definitely a highlight of the stay.

Dining

7.0

The dining experience had its highs and lows. While the choices were good, the quality and temperature of some dishes were disappointing.

Facilities

6.0

The facilities could do with some attention and maintenance to match the lovely surroundings and views.